The most important part of our consultancy services is Advisory through which our expert team analysed the prevailing condition of a client organisation by conducting Gap Analysis based on certain National or International standard requirements. As a customer focused consultancy firm we always provide an adequate and relevant solutions to the client organisation under growing competitions and rapidly changing business organisation environment to get the advantage of the globalisation. Using various management tools we, as a part of our consultancy services, advise our client the way of enhancing productivity by minimizing waste throughout product line. We also suggest the implementation road – map based on our client requirements and Gap Analysis report as well on mutual agreement with the client organisation.

Since initiation we are committed to guide our client organisation properly and adequately till completion of a contract. CSM team always tries to exfoliate an organisation in terms of existing processes and hierarchy before systematic implementation based on clients’ requirements. Ranging from Gap Analysis to Training and proper user friendly documentation, CSM is committed to help in establishing relevant policy statements, procedures (SOP), work instructions, check lists, data acquisition formats etc. in coordinating with key personnel of our client organisation. The manner, through which we introduce reshuffling of the processes and re-arrangement of a system, does not make any turmoil in our client organisation. A sincere and smooth approach toward any management system implementation is the key features of our consultancy services. Through our experts from various fields of profession, we design the phase-wise implementation including necessary training of personnel, documentation etc. to shape an organisation for making profitability and continual improvement. As per commitment we always pro-active to maintain the implementation schedule in coordinating with client organisation. Based on finalised Road-Map with the management across table, we deliver the entire expected services within scheduled time period.

CSM has been working based on a sustainable relationship with client organisation since its inception. CSM believes in seamless client-interface always throughout pre – during – post services phase for continuous supports to our client organisation. We always keep ourselves available for extensive discussion at site(s) and tele-conference through electronic media and conference calls. It is our standard method to acquire relevant data by verbal communication with relevant personnel at site and telecom as well. We also get the prevailing working environment and process status of our client organisation by non-verbal communication at site.